Thank you for signing up for a Synergy Fitness Online program:
Please read through the following terms.
1 Introduction
1.1 Thank you for visiting www.synergyfitnessonline.com (“the Website”). The Website is operated and owned by Synergy Fitness Online LTD (“we”, “us”, “our” or “Synergy Fitness Online”).
By reading information on Synergy Fitness Online via the Website, you agree to follow the instructions provided on the Website and agree to the following Terms and Conditions. Once your application for a service from Synergy Fitness Online (either as a paid Member in accordance with these Terms, or as a guest Member) has been accepted by Synergy Fitness Online in accordance with these Terms and Conditions, you shall become a member of Synergy Fitness Online (“you”, “your”, or “Member”).
1.2. PLEASE MAKE SURE YOU READ THESE TERMS AND CONDITIONS (“Terms”) in conjunction with the Disclaimer and the Privacy Policy on the Website, as both the Disclaimer and the Privacy Policy are incorporated into these Terms. You must read and understand the Disclaimer and Privacy Policy in addition to these Terms, as these will bind you in your arrangements with us. By registering to become a Member with us and using the Website, you are agreeing to be bound by these Terms, as well as the terms of the Disclaimer and the Privacy Policy, and warrant that you have the right, authority, and capacity to enter into and be bound by these Terms. If you do not wish to be bound by these Terms and any other documents referred to in these Terms, then please do not apply to register for a transformation.
1.3 We may change our Terms from time to time and may do so without notice. We will notify you of these changes by updating this page, but it is your responsibility to check for updates. Changes will become effective as soon as they are posted on this page; therefore, if you continue to use the Website after the posting of these changes to the Terms, it means that you accept such changes.
1.4 You must be at least 18 years old to use the information on this Website and to apply for any services with Synergy Fitness Online. Synergy Fitness Online reserves the right to deny services to anyone and to refuse any applications for services, in its own discretion, and no one shall become a Member of Synergy Fitness Online until they receive a confirmation email from Synergy Fitness Online confirming that their application for Membership has been accepted. Once an applicant has been contacted by Synergy Fitness Online confirming that their application for services has been accepted, then that applicant shall become a ‘Member’ of Synergy Fitness Online and be subject to the provisions of these Terms.
1.5 Any information given freely on the website or any programs advised via any of our services is for information purposes only, and is written with drug-free athletes in mind. We do not condone the use of any performance-enhancing drugs, and using these is at your own risk.
2 Privacy Policy
2.1. We take your privacy very seriously and agree to only use your Personal Information in accordance with our Privacy Policy set out on this Website. Please read our Privacy Policy to see how we use your Personal Information.
3 Links
3.1 Our Website may include links to, or details of information provided by, other resources or internet sites. You take full responsibility for the use of any other sites and for using (or making the decision to use) any information obtained from such sites, purchasing any of the products or services mentioned on another internet site, and we shall not be liable in relation to any information provided on sites linked through from the Website. Remember, your contract for any such other products and services will be with the provider of that internet site, not with us.
3.2. We are happy for you to link to our Website if you comply with the provisions of this Clause 3 and all applicable laws. Any site, service, company or individual that links to our Website must not:
3.2.1 change, alter or distort any content on the Website;
3.2.2 misrepresent its relationship, or present false information about Synergy Fitness Online and/or any third parties referenced on the Website or information regarding other Members;
3.2.3 be a site that does not comply with all relevant laws and regulations or a site that contains content which could be considered as distasteful or offensive.
If you breach any of the terms in this Clause 3, we have the right to require your link(s) to be removed and to take any appropriate legal action.
4 Pre Activity Readiness-Questionnaire (“PAR-Q”)
4.1 Before acceptance of your application for a Synergy Fitness Online service, we collect information about your health and medical history so that we have as much relevant information as possible to provide a suitable and safe exercise program, based on the information you provide to us. If you agree to any of the following statements, we will be unable to accept your application for a guest or paid-for Membership subscription, and we strongly recommend that you seek medical advice before undertaking any exercise program or strenuous physical activity.
By signing up for any of our services, you agree that your physician has stated you can undertake an exercise program if you have any of the following issues:
4.1.1 a doctor or medical professional has ever diagnosed you with a heart condition and indicated you should restrict your physical activity;
4.1.2 when performing physical activity you frequently feel pain in your heart and/or chest;
4.1.3 when you are not engaging in physical activity, you have experienced heart and/or chest pain in the past month;
4.1.4 you ever faint or get dizzy and lose your balance;
4.1.5 you have an injury or orthopaedic condition, such as a back, hip or knee problem, which may worsen due to a change in your physical activity;
4.1.6 you have high blood pressure and/or a heart condition in which a Doctor or Medical Professional is currently prescribing medication;
4.1.7 you are pregnant, or think you may be pregnant;
4.1.8 you have insulin dependent diabetes;
4.1.9 you are over the age of 65 and not accustomed to vigorous exercise;
4.1.10 you know of any other good reason you should not exercise or increase your physical activity even if you wanted to.
By signing up for a service, you also accept full responsibility for any loss or damage as a result of the above issues, or anything else. The advice we give is for informational purposes only and is not to replace the advice of your doctor.
4.2 We may ask you to provide us with an update to the PAR-Q information that you provide to us when submitting your application for services. If we are concerned with any of the responses we receive to any updates of this information, we reserve the right to terminate service in accordance with Clause 7.5.
5 Synergy Fitness Online Services
5.1 Synergy Fitness Online can change any paid-for service detailed on the Website or in any pre-contract information (including these Terms), at any time. Prices charged will be those confirmed to you at the time you submit your application for paid-for Membership, and the prices mentioned below are by way of example only. We may make offers for Trial Services (defined below) to new users at any time – conditions applicable to each Trial period offer are set out in Clauses 5.2 to 5.5 below.
No refunds shall be given for any unused remaining period of your service.
7 Payment Terms
7.1 Failure by the Member to use any of the services available for a Member through its subscription to Synergy Fitness Online does not relieve the Member of their payment obligations under these Terms.
7.2 Potential customers can pay by Credit Card or Debit Card. Payment details, together with details of the subscription package applied for, shall be collected by us through our secure financial data collection mechanism, which transfers the details of the potential registrant and/or Member’s financial data (as well as subscription package data) to PayPal, Stripe, or GoCardless’s online payment system for processing. The potential registrant / Member acknowledges that we hold data regarding the subscription package that is being signed up to by the potential registrant / Member, in addition to the last four digits and the expiry date of the card used to purchase the subscription package, together with details on when payment of Fees is due. The potential registrant / Member further acknowledges and agrees that by sending their request for a specific subscription package, that payments for Fees are due on a recurring basis in accordance with that specific subscription package (unless the subscription is cancelled in accordance with these Terms) and therefore authorises the continual payment collection terms applicable to that specific subscription package (e.g. on a monthly basis and for a specific amount) so that PayPal, Stripe or GoCardless can collect the payment for Fees from the Member’s Credit Card or Debit Card provided for payment throughPayPal, Stripe or GoCardless, forPayPal, Stripe or GoCardless to forward payment of the Fees to us directly.
The potential registrant and/or Member shall NOT send credit card details to Synergy Fitness Online directly by email or any other publicly interceptable means, electronically or otherwise. All credit card transactions shall be processed through PayPal, Stripe, or GoCardless directly via the Website. Propane Fitness cannot be held responsible for the security of, or the misuse of, credit card or other personal information.
7.3 Potential registrants and/or Members should be aware that further terms and conditions required by PayPal or Stripe may apply, and can be found at www.paypal.co.uk and www.Stripe.co.uk.
7.4 Synergy Fitness Online reserves the right to immediately terminate a Member’s account and/or service for any unpaid (in whole or part) period of Membership subscription (with or without notice). Termination of service in no way relieves or excuses the Member from any obligation to pay outstanding charges or expenses. In the event Synergy Fitness Online starts collection processes of any type, the Member shall be liable for all collection costs, including reasonable legal fees and expenses.
7.5 Synergy Fitness Online reserves the right to terminate a Member’s account and/or service for any reason, on serving notice to the Member at any time by email.
7.6 Synergy Fitness Online reserves the right to terminate a Member’s account and/or service immediately if a Member has used the Website for unsuitable or inappropriate means or has behaved in an unsuitable manner, as determined by Synergy Fitness Online in its entire discretion. The Member shall not be entitled to any refund of Fees if Synergy Fitness Online terminates Membership in accordance with this Clause 7.6.
7.8 The Fees chargeable to paid-for subscription Members may exclude or include any applicable value-added tax (VAT), or any other applicable tax or levy, that Synergy Fitness Online may charge in addition to the Fees.
7.9 No Refunds: Synergy Fitness Online abides by a strict no-refund policy. Where doubt exists over the program, our service, or your ability to complete the program, by agreeing to these terms, you accept responsibility for raising any issues before purchase with [email protected]. By accepting the terms of this agreement, you agree and understand that you are foregoing the right to claim any refund of fees paid for access and use of the Program(s) offered by Synergy Fitness Online.
7.10 All Synergy Fitness Online payments that include a recurring element and fall due each month require notice to be given 1 month (30 days) before the termination. If a billing date falls within this 1 month, this payment will be processed as normal before the profile is cancelled. Giving notice on the payment date will prevent this. Synergy Fitness Online reserves the right to request 30 days' advance notice before the termination of service and payment. Cancellation can be requested by emailing the admin address at any time or contacting your coach..
By continuing to pay Synergy Fitness Online on a monthly basis, you are expressing your continued interest in the product, and therefore, refunds are not considered for previous months of service already delivered.
7.11 When purchases of a product are made at a promotional or discounted price, Synergy Fitness Online reserves the right to offer a credit for service and/or products in place of the 14-day refund period.
7.11 There are no refunds available for offers purchased at a promotional price or in bulk. 3, 6, and 12-month packages are non-refundable.
7.12 For 7-day trial periods of the service, notice must be given 24 hours before the first billing date. If notice is not received, the first payment will not be refundable.
8 Our content
8.1 The copyright, trade marks, designs, and any other intellectual property rights (“Intellectual Property Rights”) within this Website are owned by Synergy Fitness Online or by third parties that have permitted us to use them. The use of these materials by you, or anyone else authorised by you, is prohibited unless specifically permitted by these Terms or by Synergy Fitness Online with explicit prior written consent. Any unauthorised use of the images or other content may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. You acknowledge that damages may not be an adequate remedy for any infringement of our Intellectual Property Rights and that we shall be entitled to the remedies of injunction, specific performance, and other equitable relief for any threatened or actual breach of Intellectual Property Rights by you, and that no proof of special damages shall be necessary for the enforcement of these rights.
9 Your content
9.1 Once you have registered as a Member, you may post comments on our Website in the Forum and/or blogs. The Member agrees to only post comments or information on the Forum and/or blogs in accordance with Clause 10 below and any other terms included on our Website. You acknowledge that any comments and/or information placed by you on the Website is entirely at your own risk and that Synergy Fitness Online is not responsible for any comments made or actions taken by others from the posting of your comments and/or information. Synergy Fitness Online does not verify the accuracy or truth of any comments and/or information placed by Members on the Website, and Synergy Fitness Online shall not be liable for any inaccuracies or untruths placed by Members on the Website.
9.2 You own any copyright in the text you post to our Community Forums and/or blogs within the Website. However, when you post any text, you expressly grant us a perpetual, unlimited, irrevocable free licence to republish that text on the Website, or as part of an edited compilation anywhere in the world.
9.3 By registering for a service at Synergy Fitness Online, you permit Synergy Fitness Online to publish and reproduce your photographs in future articles. If you have any contention about anonymity, you may contact Synergy Fitness Online and request that you be given a pseudonym or that our identity be protected in the photos.
10 Community Forum
10.1 We encourage the sharing of information of our Members in our Community Forum on the Website. However, we do require you to use our Community Forum in a lawful manner and in accordance with these Terms. You may not use the Community Forum for any illegal purpose, and in particular, if you want to submit material to the Community Forum, you must do so under the following terms and conditions. You must not:
10.1.1 post libellous or defamatory comments;
10.1.2 post anything relating to any ongoing or pending trial;
10.1.3 post content which you have copied from someone else (i.e. you do not own the copyright);
10.1.4 use profane language;
10.1.5 post or transmit any files containing viruses or other harmful computer code;
10.1.6 post a personal insult about another user/Member or contravene the privacy of any other person on the Website;
10.1.7 post xenophobic, homophobic or racist remarks;
10.1.8 post pornography, links to pornography or links to any other inappropriate sites;
10.1.9 advertise or solicit in any manner, or use the Community Form and/or the Website for any commercial or professional purpose;
10.1.10 post the same note more than once or ‘spam’;
10.1.11 impersonate another person;
10.1.12 after receiving a warning, disrupt the flow of dialogue, or post or transmit comments not related to the topic being discussed.
10.2 Please be aware that the posting of information in the Community Forum is the opinion of the person posting it only and in no way reflects our opinions or attitudes. We operate an open Community Forum, and sometimes messages are posted that could be misleading. You should therefore not rely on information within the Community Forum being accurate or complete. If you do, you do so at your own risk.
10.3 We reserve the right to monitor the use of the forum. We heavily rely on you to inform us if you spot any abuse or inappropriate behaviour. If this is the case, we will review specific postings and have the right to remove comments and/or postings that are in contravention of the terms of use of the Community Forum and/or the Website, in accordance with these Terms and the Disclaimer /Privacy Policy.
10.4 If you feel you have been threatened, damaged, or abused in our Community Forum or if you believe any infringement of your rights may have occurred through this Website, please contact us via private message on the forum to any of the editors, Jake or Jack.
11 Liability
11.1. Please see our separate document, which details our Disclaimer in relation to the Website. This applies to all services we offer, and the advice given is for informational purposes only.
11.2 Synergy Fitness Online shall operate the Website and provide the services set out on the Website with reasonable skill and care.
11.3 In addition to the terms of the Disclaimer, we shall not be liable for any dissatisfaction the Member may suffer in connection with the Website and/or services of Synergy Fitness Online.
11.4 Nothing in these Terms shall exclude or limit our liability for (a) death or personal injury caused by our negligence (as such erm is defined by the Unfair Contract Terms Act 1977); (b) fraud; (c) misrepresentation as to a fundamental matter; or (d) any liability which cannot be excluded or limited under applicable law.
11.5 Subject to the foregoing, we will not be liable or responsible to you or any third person for any amount or kind of loss or damage that may result (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption of any type, and whether in tort (including without limitation negligence, contract or otherwise) in connection with the services offered by the Website or the Website itself in any way or in connection with the use, inability to use or the results of use of this Website.
11.6 Subject to the foregoing, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount of Fee paid (if any monies have been paid to us) in the calendar month prior to any such liability being incurred, if any, by you to us for the service offered on the Website during the term of a Member’s Membership subscription.
11.7 By agreeing to these Terms, Members agree to fully and effectively indemnify us against all third-party claims, costs, losses, and/or liabilities relating to this contract and a Member’s usage of the Website or actions in relation to the Website.
12 General
12.1 A waiver of any right under these Terms is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and the circumstances for which it is given.
12.2 In the event that any provision of these Terms is declared by any judicial or other competent authority to be void, voidable, illegal, or otherwise unenforceable, or indications of this are received by either of the parties from any relevant competent authority, it may be severed from these Terms and the remaining provisions of these Terms shall remain in full force and effect.
12.3 These Terms, and any document referred to herein, represent the entire agreement between us and the Member for the provision of any services and the Website and supersede any prior agreement, understanding or arrangement between the parties, whether oral or in writing, in relation to the services. The Member acknowledges that, in entering into the contract with Synergy Fitness Online on these Terms, it has not relied upon any representation, undertaking or promise by Synergy Fitness Online or implied from anything said or written between the parties prior to the contract being finalised, except as expressly stated in these Terms. The Member shall have no remedy in respect of any untrue statement made by Synergy Fitness Online, whether orally or in writing, prior to the date of the contract (unless such untrue statement was made fraudulently), and the Member’s only remedy shall be for breach of contract as provided in these Terms.
12.4 These Terms are made for the benefit of the parties to it and (where applicable) their successors and permitted assigns and are not intended to benefit, or be enforceable by, anyone else who is not a party to it, and the provisions of the Contract (Rights of Third Parties) Act 1999 shall not apply.
12.5 These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by, and construed in accordance with, the law of England and Wales. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or the subject matter contained within the Terms. Disputes are dealt with via the Online dispute service